Privacy Policy

1. Introduction

Welcome to OnClik (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our Intelligent Process Automation platform and related services (the “Services”).

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly:
- Contact Information: such as your name, email address, phone number, company and industry type information when you register for an account, request a demo, or contact us for support.
- User Content: Information you input or upload into the OnClik platform while using our Services, including data related to your automated processes.
- Communication Data: Records of your communications with us, including email correspondence and support tickets.
Information We Collect Automatically:
- Log Data: Information about your use of the Services, including your IP address, browser type, operating system, referring URLs, device information, pages visited, and the dates/times of your visits.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.
Information from Third-Party Sources:
- We may receive information about you from third-party sources, such as marketing partners, data providers, and social media platforms (when you interact with our social media pages).

3. How We Use Your Information

We use the information we collect for the following purposes:

Provide and Improve Services: To deliver, maintain, and improve our Services, personalize your experience, and develop new features.
Communicate with You: To respond to your inquiries, provide customer support, send you important notices, and inform you about updates and new offerings.
Marketing and Promotion: To send you promotional materials, newsletters, and other marketing communications (where permitted by law). You can opt out of receiving these communications at any time.
Analytics and Research: To analyze how our Services are used, conduct research, and generate aggregated data to improve our platform and user experience.
Security and Fraud Prevention: To protect the security and integrity of our Services, detect and prevent fraud, and enforce our terms of service.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information with the following categories of recipients:

Service Providers: We share information with third-party service providers who assist us in providing and improving our Services, such as hosting providers, analytics providers, payment processors, and marketing agencies.
Business Partners: We may share information with our business partners to offer you joint products or services, or to facilitate marketing and promotional activities.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when we have your consent to do so.

5. Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive data during transmission and storage.
Implementing access controls to limit who can access your information.
Regularly monitoring our systems for security vulnerabilities.
Training our employees on data privacy and security best practices.

However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

7. Data Retention

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

8. Your Rights

You may have certain rights regarding your personal information, including the right to:

Access your information.
Correct inaccuracies in your information.
Erase your information.
Restrict the processing of your information.
Object to the processing of your information.
Data Portability
Withdraw consent (where applicable).

To exercise these rights, please contact us at info@onclik.ai. We will respond to your request within a reasonable timeframe.

9. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Third Party Links and Use Of Your Information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Effective Date” at the top of this policy. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

OnClik

1290, 17th Cross Rd, Sector 7, HSR Layout, Bengaluru, Karnataka 560102

info@onclik.ai

+91 9880456494